For three decades, NUMA Feeds Ltd (NUMA) has been producing high-quality, nutritious grain products from their facility in Kabwohe- Sheema, Western Uganda. As a medium-sized grain company committed to providing affordable animal feeds, they continuously refined their processes to meet industry standards. However, their continued growth and expansion further exacerbated the operational challenges- challenges that their existing systems couldn't solve. 

Like many manufacturers, NUMA faced persistent pain points: 

1. Product costing was inaccurate and time-consuming since it involved combining information from disparate systems
2. Sales team activities in the field were impossible to monitor 
3. Critical customer data was invisible - they couldn't track which wholesalers needed restocking or how many orders field agents had secured
4. Critical business information remained siloed across departments 
5. Existing reports couldn't track the custom parameters they needed 

For years, they relied on locally installed programs like QuickBooks and Tally due to unreliable internet connectivity in Western Uganda. While these handled basic accounting, they couldn't adapt to NUMA's specific needs. Management even explored custom software solutions, but these presented new complications. 

The turning point came with the improvement of the internet connectivity in Western Uganda and management's discovery of ERPNext during the search for relief. Recognizing its potential immediately, they engaged ERP Champions to implement the system. 

NUMA opted for a self-hosted solution, starting with core modules that addressed their most pressing needs: 

1. Accounting: to replace their limited QuickBooks setup and allow for more custom reporting
2. Selling: to better manage their sales teams and have real-time order tracking
3. Manufacturing: to finally gain control over production costing and planning

The implementation proved remarkably smooth since NUMA's team was already accustomed to digital systems for data capture and reporting. Staff were particularly impressed by how ERPNext accommodated their unique operational scenarios, especially the ability to factor both material inputs and labor costs into product pricing. Now the manufacturing team could see actual orders and restocking needs as they came in from the field.

Tangible Improvements Across Operations

The results were immediate and transformative: 

1. Production planning became demand-driven rather than speculative
2. Sales team productivity soared with real-time stock and cash balancing that eliminated lengthy reconciliation processes 
3. Production costing became accurate and transparent, with manufacturing data now seamlessly integrated with financial records 
4. Field shortages dramatically reduced as the system now provides complete visibility into sales team activities 
5. Decision-making has greatly improved now that consolidated real-time business data is available

A Foundation for Future Growth

Today, NUMA Feeds operates with unprecedented efficiency and visibility. What began as a search to solve specific pain points has become a strategic advantage that positions the company for sustainable growth. 

For other manufacturers facing similar challenges, NUMA's story proves that the right technology partner and system can unlock potential at any stage of a company's journey. 

Ready to transform your manufacturing operations? Contact us today to discover how ERPNext can work for your business.